Work Experience
Technology Support Specialist
City of Temple — Temple, TX
- •Provide technical support for city departments and municipal operations
- •Troubleshoot hardware, software, and network issues to ensure seamless city services
- •Support IT infrastructure and systems administration for local government
Campus Technology Specialist
Killeen ISD — Killeen, TX
- •Supported hardware, software, and networking across campus, minimizing downtime for 500+ users
- •Deployed, inventoried, and documented devices and carts; trained staff and students on technology use
- •Collaborated with leadership to enhance IT operations and compliance standards
Technology Application Teacher
Killeen ISD — Killeen, TX
- •Delivered technology curriculum, integrating coding and multimedia for K-12 students
- •Supported classroom tech rollouts and trained educators on digital tools
Technical Specialist
Apple — Austin, TX
- •Troubleshot iOS/macOS devices and educated customers on service options
Infantry Team Leader
US Army — Fort Hood, TX
- •Led teams in high-pressure environments, managing equipment and earning ARCOM & 3x AAM